Lantana are a collection of Australian-founded restaurants in the heart of London. We are famous for our brunches but are incredibly proud of our entire Australian-inspired menu, not to mention our speciality coffee! We care deeply about our customers and our teams, and this has created a very special culture within the business; we would love to tell you more about it!
In a select and carefully chosen number of locations, Lantana brings their magic to prestigious office settings. As well as running the restaurant serving breakfast, lunch and dinner, they will be responsible for coffee bars, events, and meeting room catering too.
We are currently recruiting for an experienced and passionate Assistant General Manager to join one of our residencies in the heart of Fitzrovia; could it be you?
What You’ll Be Getting In Return:
- Working Mon-Fri with Bank Holidays off
- A bonus scheme
- Paid overtime
- Opportunity of developing your skills for whatever your future career might be; with us or elsewhere.
- An extra day off on your birthday (or the day after….).
- Team meals that are always from the daily menu.
- An annual CODE app subscription (Discount at other retailers)
- A 50% discount in any of our restaurants
- Enrolment onto the Hospitality Action Support Group
- Celebrations at our legendary team parties at least twice a year.
What You’ll Be Doing:
- Leading and managing our hospitality, restaurant, events and barista teams.
- Recruiting, motivating, coaching and retaining your team as well as creating a culture of fairness, fun and feedback.
- Managing and monitoring Outlook calendar and inbox throughout the day.
- Meeting or beating labour forecasts.
- Programming our tills (Lightspeed software), designing weekly menus and slides (Power Point).
- Being a problem solver
- Leading shifts with positive energy, pace and intensity, regularly interacting with customers.
- Running and managing large events or multiple events in one day.
- Taking accountability for keeping the client happy, everyone safe, and the finances on point.
- Working closely with your kitchen team to unite FOH and BOH.
- Be hands-on during services.
- Placing orders, managing wastage, completing stocktakes as well as being able to investigate any discrepancies.
- Creating quotes for internal events upon request.
- Using and monitoring our due diligence (Trail App) – our checklist for health and safety, brand standards and daily operations
- Being obsessive about great hospitality which is monitored through our Mystery Dining Criteria.
- Supporting the GM at all times as well as taking responsibility for the business in the absence of the GM.
You must have proof of right to work in the UK to join us.
Lantana is proud to be a London business and wishes to support the communities that it operates in. It will do this by giving priority to those that live within London or Greater London, which will also have additional environmental benefits.
Lantana values a diverse workforce and believes that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team